Account and Login
Get help with signup, OTP verification, profile access, referral codes, and account settings.
Support
How can we help?
Need help with Smasher Trade? Send us the details and our team will help you get back to your fixtures, strategies, subscriptions, or trade-token balance.
Contact Support
For the fastest help, include your account email, device type, and a short explanation of what happened.
Support email: support@smashertrade.com
Before You Contact Us
- Make sure you are signed in with the same email used for your subscription.
- Refresh the app once after purchasing or restoring a subscription.
- Check your notification permissions if alerts are not arriving.
- Include the fixture name, date, and screenshot when reporting a live-match issue.
Subscriptions
Questions about Basic, Premium, course access, strategy access, billing status, or restoring purchases.
Trade Tokens
Support for token balance, referral rewards, AI chat usage, or trade-token purchase issues.
Live AI Chat
Report problems with fixture chat, live match context, message limits, or missing match analysis.
Responsible Use
Smasher Trade provides analysis and educational trading context. We do not guarantee outcomes or place bets for users. Always manage risk carefully and follow the laws in your location.